Information technology affects every aspect of our day to day lives, and that includes our businesses and the systems we employ to make them run smoothly and efficiently. We rely on our IT departments to support us and provide us with solutions to our problems and every day tasks.
But what if IT did more than that?
What if it did more than just keep the lights on? What if it positioned itself as the strategic center of the business and contributed innovation and strategic value to truly define us as leaders in our industries?
IT Excellence as a Service
IT as a Service is the idea that the IT department within organizations is run much like a business would be, and services are provided in the same way as products, objects or commodities.
IT Excellence as a Service takes that idea and goes a step further. Instead of IT strictly providing break-fix solutions and putting out daily fires, the entire organization works together to improve the performance and increase the value that IT can bring to the table.
In today’s world, to stay competitive, businesses can’t afford to have their IT departments under-performing.
IT as a Strategic Partner
By implementing the Excellence as a Service model, companies can see tremendous value from IT. Instead of calling IT to fix a printer, they’re now calling IT to sit in board meetings as a partner. They’re having meaningful conversations with staff about how the IT strategy can align with and support the overall business strategy and working together to deliver on those goals.
IT and Business Working Seamlessly Together
By having an IT department that is focused on supporting the company in more ways than just keeping the lights on, companies gain a true partner to facilitate growth and inject innovation into business and processes.